cisco certification 642-427 tvoice classes are available. Cisco 642-427 TVOICE exams tests a candidates knowledge in troubleshooting methodology, triage, resources, tools, and fixes for Cisco Unified Communications Manager and the new v8.0 features such as Call Control Discovery, SIP Precondition, Extension Mobility Cross Cluster as well as dial plan troubleshooting including globalized call routing.

cisco certification 642-427 tvoice classes objectives are below.

9% 1.0 Apply the Cisco Recommended Methodology used to Determine General Unified Communications System Problems and Issues

1.1 Describe the steps that can be used to identify a problem with a given unified communication system
1.2 Identify tools available for troubleshooting
1.3 Identify tools available for monitoring

7% 2.0 Identify Available Tools to Operate and Troubleshoot a Unified Communications System

2.1 Describe troubleshooting and monitoring tools
2.2 Determine appropriate tools to use for troubleshooting and monitoring system
2.3 Correlate events based on traces, logs, debugs and output of monitoring tools
2.4 Parse and interpret traces, logs, debugs and output of monitoring tools

7% 3.0 Troubleshoot Registration Issues

3.1 Troubleshoot issues with endpoint registration
3.2 Troubleshoot issues with gateway registration

22% 4.0 Troubleshoot Call Setup Issues

4.1 Troubleshoot inter-site call setup issues
4.2 Troubleshoot intra-site call setup issues
4.3 Troubleshoot off-net call setup issues

Practice cisco certification 642-427 tvoice classes here.