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Category Archives: Cisco Business Value Specialist

03 11月

820-424 BTASBVA Applying Cisco Specialized Business Value Analysis Skills

Applying Cisco Specialized Business Value Analysis Skills is the exam name of 820-424 BTASBVA test, which is a hot one of Cisco certification. There are 65-75 questions in real Cisco 820-424 exam, which will take the candidates 90 minutes to complete the test. The Associated Certifications is Cisco Business Value Specialist. The available language is English. Candidates can register Cisco 820-424 exam  at Pearson VUE testing center.

Cisco 820-424 BTASBVA exam tests a candidate’s knowledge and core skills to successfully execute solutions- and outcome-based selling. It is helpful for the candidates to know Cisco 820-424 exam topics.

10% 1.0 Business Outcomes Selling Concepts

1.1 Describe the benefits of an outcome-based sales approach for both the customer and the seller’s organization
1.2 Describe the key steps of Cisco’s outcome-based sales approach
1.3 Explain the difference between a product-based, solution-based, and an outcome-based sales approach
1.4 Identify the customer benefits that result from defined outcomes (business, technology innovation, operational)
1.5 Describe the emerging customer expectations of a solutions and services provider

12% 2.0 Business Context and Requirements

2.1 Identify the customer business context and key stakeholders
2.2 Describe the characteristics of different types of customer organizations and their relationship with expected outcomes
2.3 Conduct a stakeholder analysis using the Stakeholder Power/Influence Grid
2.4 Describe the process for establishing credibility with stakeholders
2.5 Identify multiple stakeholder viewpoints and their impact on enabling outcomes
2.6 Compare and contrast the different types of requirements gathering techniques to understand the customer’s expectations

15% 3.0 Customer Requirements and Desired Outcomes

3.1 Describe the components of the Business Model Canvas and how they relate to understanding the customers’ organization
3.2 Describe how the business model canvas is applied to understand the customer’s business
3.3 Conduct a gap analysis to identify new business opportunities for the customer
3.4 Describe how the Business Motivation Model (BMM) is used to identify major drivers for customer decisions and/or change
3.5 Describe how a Business Capability Analysis can be used to identify strategic technology capability gaps
3.6 Compare and contrast the characteristics of technical and business capabilities

15% 4.0 Outcomes and Solution Recommendations

4.1 Define the business benefits of realizing outcomes
4.2 Identify Cisco and Partner solutions and services that support defined outcomes
4.3 Determine baseline metrics for desired customer outcomes and validate assumptions
4.4 Describe how Cisco and Partner solutions and services will enable customer outcomes
4.5 Identify major risks and create a risk mitigation plan for achieving customer outcomes
4.6 Define a framework to measure and assess actual versus target outcomes

16% 5.0 Business Case

5.1 Define the process of creating and validating the business case
5.2 Identify the key components of a business case
5.3 Identify key performance indicators for measuring different types of outcomes (business, technology innovation, operational).
5.4 Determine the financial implications, costs, and benefits associated with customer-defined outcomes
5.5 Describe the critical success factors that affect the consumption of solutions and services
5.6 Determine the non-financial benefits provided by new capabilities or realizing target outcomes

15% 6.0 Implementation Roadmap

6.1 Describe the benefits and components of an implementation roadmap
6.2 Identify the key steps for creating an implementation roadmap and gaining buy-in
6.3 Identify the factors that influence organizational readiness for change and solution adoption
6.4 Describe the benefits of pilots and prototypes and how they can be used to enable expected outcomes
6.5 Describe the factors that impact timelines for technology solution implementation, consumption, and adoption
6.6 Identify the key components for creating a successful implementation roadmap
6.7 Describe the approaches to mitigate implementation risks

17% 6.0 Realizing Business Value

7.1 Identify the process for monitoring and communicating outcomes
7.2 Describe how to use key performance indicators to measure progress towards targeted goals
7.3 Identify the factors that increase the consumption and adoption of solutions and services
7.4 Describe the strategies for maximizing benefits realization for the customer with respect to stated outcomes
7.5 Describe the characteristics and benefits of governance practices for managing the solutions and services that are associated with outcomes
7.6 Describe how post-sales activities can be used to identify new opportunities and capabilities to support the customer

08 9月

810-403 Selling Business Outcomes

Selling Business Outcomes is the full name of 810-403 exam. There are 60-70 questions in real Cisco 810-403 exam, which will take the candidates 90 minutes to complete the test. The available languages are English and Japanese. Candidates can register Cisco 810-403 exam at Pearson VUE testing center. The associated certification is Business Transformation.

Cisco 810-403 Free Online Test Share Here

Cisco 810-403 exam tests a candidate’s knowledge and skills related to selling technology services and solutions with a business outcome focus. It is important for the candidates to know Cisco 810-403 exam topics.

13% 1.0 Business Outcomes Sales Approach

1.1 Identify concepts and elements of business outcome-based sales approach
1.2 Explain the value of business outcome-based sales
1.3 Identify new skills for business outcome-based sales
1.4 Explain the difference between product and business outcome-based sales
1.5 Describe the three types of outcomes

20% 2.0 Customer Business Environment

2.1 Identify key customer stakeholders
2.2 Identify business outcome-based opportunities across industry verticals
2.3 Describe the business impact from emerging products and services
2.4 Describe the link between Cisco solutions and services to business outcomes
2.5 Describe the importance of Key Performance Indicators (KPIs)
2.6 Describe the importance of Critical Success Factors (CFSs)

25% 3.0 Customer Business Context, Challenges, and Opportunities

3.1 Analyze stakeholder expectations and their approach for technology purchases and adoption
3.2 Apply the stakeholder power/influence grid to identify and manage stakeholders
3.3 Identify business outcomes that are based on the customer business context and business requirements
3.4 Describe how business outcome-based sales impacts the customer value proposition
3.5 Apply the business model canvas to define the customer environment, business model, and motivators for change
3.6 Interpret the financial impact on business value, opportunities, and challenges in business outcome-based selling
3.7 Describe the four types of requirements for the customer’s business

25% 4.0 Outcome-Based Opportunity for Customer Impact

4.1 Identify customer priorities for required business outcomes
4.2 Identify required consumption models
4.3 Describe Cisco solutions and services that will enable business outcomes for the customer
4.4 Identify business outcome-based opportunities from licensing models
4.5 Define customer decision criteria and key performance indicators to measure business outcomes
4.6 Interpret benefits and costs from a business outcome-based sales approach

17% 5.0 Manage and Communicate with Stakeholders

5.1 Describe the process for communicating with stakeholders
5.2 Describe the Cisco sales enablement resources to enhance the business outcome-based experience for the stakeholders
5.3 Determine a business outcome-based sales plan that is aligned with stakeholders need
5.4 Apply the Seven Elements Framework for communicating and negotiating with stakeholders
5.5 Articulate the business value of the proposed solution to stakeholders
5.6 Describe the components of the process to gain stakeholder support


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