820-421 BTASBVA Applying Cisco Specialized Business Value Analysis

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Product Description

Exam Number/Code: 820-421

Exam Name: Applying Cisco Specialized Business Value Analysis

Questions and Answers: 67 Q&As

Version: PDF

Sample: 820-421 BTASBVA Free Online Test

The BTASBVA 820-421 Applying Cisco Specialized Business Value Analysis Skills exam is a 90 minute, 60–70 question assessment associated with the Cisco Business Value Specialist certification.

This exam tests a candidate’s knowledge of specialized skills required to uncover customer business transformation challenges, identify relevant Cisco solutions, frame a business case and gain stakeholder buy-in for implementation.


1.0 Prepare for Requirements Gathering 7%

1.1 Capture insight from existing relationships
1.1.a Obtain and review customer records
1.1.b Consult internal SMEs about the customer
1.2 Capture insight from external sources
1.2.a Review information published by the company
1.2.b Review information published by 3rd parties
1.2.c Review information from Partner Ecosystem SMEs
1.2.d Identify customer expectations of a solution provider
1.2.e Identify and resolve gaps in knowledge about the company or stakeholders
1.2.f Populate an unrefined Business Model Canvas

2.0 Capture Requirements 15%

2.1 Establish credibility to create customer confidence in your analysis skills
2.2 Conduct stakeholder analysis
2.3 Prepare meeting and plan for requirements gathering / discovery
2.4 Conduct discovery meetings
2.5 Document findings of discovery meetings
2.6 Build a Business Motivation Model
2.7 Build a refined Business Model Canvas

3.0 Define Business Value Selling Concepts 4%

3.1 Define the business value sales approach
3.2 Explain the difference between current and future state business capabilities
3.3 Distinguish between an architectural blueprint and a roadmap
3.4 Describe the features and benefits of using a reference model
3.5 Distinguish between viewpoints and levels of requirements

4.0 Refine Business Needs & Perform Business Transformation (Architectural) Analysis 20%

4.1 Use the Business Model Canvas (BMC) to verify the business “as-is” state
4.2 Define pain points and opportunities for the customer
4.3 Identify target state capabilities using a “to be” BMC
4.4 Perform gap analysis and document pain points / opportunities
4.5 Perform a customer value chain analysis
4.6 Extend the requirements analysis
4.7 Identify relevant business scenarios
4.8 Exploit business use cases

5.0 Create Business Design and Deliver Solution Recommendations 22%

5.1 Identify other Cisco and partner solutions to further address pain points and opportunities
5.2 Visually map solutions vs. capabilities required
5.3 Describe the business benefits from identified solutions
5.4 Identify solution inter-dependencies, risks, and assumptions
5.5 Draft presentation describing solution recommendation in business terms
5.6 Present recommendations to stakeholders

6.0 Create Business Case 17%

6.1 Identify first pass view of investments, costs, risks, and benefits
6.2 Create an executive summary covering investment, costs, risks, and major benefit areas
6.3 Create a short introduction with business case scope and focus
6.4 Define and document assumptions
6.5 Define and document financial and non-financial benefits
6.6 Identify potential solution options
6.7 Select and justify recommended solution option
6.8 Consolidate data, results and assumptions into business case template
6.9 Present business case to relevant stakeholders and gain buy-in

7.0 Create Implementation Roadmap 10%

7.1 Define implementation strategy
7.2 Define high level implementation timelines
7.3 Define requirements for resources from customer, Cisco, partner, and others
7.4 Define interim implementation base camps
7.5 Prepare work packages per business capability
7.6 Produce an implementation roadmap with backup
7.7 Present implementation roadmap to relevant stakeholders and gain buy-in

8.0 Measure Benefits Realization 5%

8.1 Confirm customer expectations about benefits and risks
8.2 Quantify and document funding and staff required to measure benefits
8.3 Describe activities and/or changes (roles, processes, behaviors) required to achieve benefits
8.4 Identify, describe, and plan benefit measurement and tracking activities
8.5 Define contingencies to address obstacles in measuring benefits
8.6 Assess the level of benefit attainment and compare to projected targets
8.7 Capture and describe obstacles to benefit attainment
8.8 Deliver findings of actual benefits vs. expected benefits with recommendations



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